Custom Statement Descriptors
Make Every Charge
Instantly Recognizable
Customize what appears on customer credit card statements to match your brand. Reduce friendly fraud chargebacks by 15-20% and eliminate billing confusion.

How Custom Descriptors Work

From generic code to recognizable brand in four simple steps

Configure Brand Descriptor

Set up custom text that matches your brand name and product

Dynamic Descriptor Generation

Smart system adds context like plan type or billing period

Appears on Customer Statement

Recognizable charge appears on credit card statement

Customer Recognizes Charge

No confusion, no chargebacks, no support tickets

Before & After: Real Statement Examples

See the difference between confusing and crystal clear

Confusing

1Capture

Clear & Branded

Impact

STRIPE*A29FK3LS9
ACME Pro Plan
Clear brand + plan identification
SQ*MERCHANT1234
MyApp Monthly Sub
Service name + billing frequency
PAYMENT PROC 8472
CloudTools Team
Brand + tier for easy recognition
ONLN PMT 93KD82
DataSync Annual
Descriptive + billing period

Why Recognition Matters

Clear descriptors reduce disputes, support burden, and customer anxiety

Reduce Friendly Fraud 15-20%

Eliminate "I don't recognize this charge" disputes with clear, branded descriptors that customers immediately recognize on their statements.

Decrease Customer Confusion

Stop wasting support time on "what is this charge?" tickets. Clear descriptors mean fewer inquiries and happier customers.

Brand Consistency Everywhere

Your brand name follows customers from signup to statement. Reinforce brand recognition with every transaction.

Lower Support Ticket Volume

Reduce billing-related support tickets by up to 30%. Customers know exactly what they're paying for at a glance.

Measurable Impact on Your Bottom Line

Real results from companies using custom descriptors

15-20%
Chargeback Reduction
Fewer "I don't recognize this" disputes
67%
Support Ticket Drop
Less billing confusion inquiries
100%
Brand Visibility
Every statement reinforces your brand
< 5 min
Setup Time
Configure once, works forever

Generic Descriptors vs Custom Branded

The cost of confusion vs the value of clarity

Generic Descriptor

1Capture

Custom Descriptor

Impact

Generic STRIPE*12345ABC
YOURBRAND Pro Monthly
Instantly recognizable
15-20% friendly fraud rate
3-5% friendly fraud rate
70-80% reduction
30+ support tickets/month
5-10 support tickets/month
67% fewer tickets
Customers confused & concerned
Customers recognize & trust
Better experience

Make Your Brand Unforgettable

Join hundreds of SaaS companies using custom statement descriptors to reduce friendly fraud and build brand recognition with every transaction.

5-minute setup
No ongoing maintenance
15-20% chargeback reduction