Make Every Charge
Instantly Recognizable
1Capture puts your brand and plan name on your customer's credit card statement instead of a generic processor code, so charges get recognized instead of disputed.
No credit card required • Free forever under $10K MRR
Works with the toolsyou already use
How Custom Descriptors Work
From generic code to recognizable brand in four simple steps
Set Your Brand Descriptor
Choose the text that matches your brand name and product
Add Dynamic Context
Plan type or billing period is appended automatically per charge
It Appears on the Statement
Your customer sees a branded charge, not a processor code
The Charge Gets Recognized
Less confusion means fewer disputes and support tickets
Set Your Brand Descriptor
Choose the text that matches your brand name and product
Add Dynamic Context
Plan type or billing period is appended automatically per charge
It Appears on the Statement
Your customer sees a branded charge, not a processor code
The Charge Gets Recognized
Less confusion means fewer disputes and support tickets
Before & After: Example Statement Descriptors
See the difference between confusing and crystal clear
Confusing
Clear & Branded
Impact
Why Recognition Matters
Clear descriptors reduce disputes, support burden, and customer anxiety
Recognition is one of four levers. See the full picture in our chargeback prevention guide.
Cut "I Don't Recognize This" Disputes
Most friendly fraud starts with a charge the customer doesn't recognize. A clear, branded descriptor removes that confusion at the source.
Fewer "What Is This Charge?" Tickets
When the statement explains itself, customers stop emailing support about billing. Your team gets that time back.
Brand Consistency Everywhere
Your brand name follows customers from signup to statement. Every transaction reinforces who they're paying and why.
Set Once, Works Forever
Configure your descriptor in about 5 minutes. Every future charge carries it with no ongoing maintenance.
Real Numbers From the 1Capture Platform
Descriptors are one piece of the full trial conversion flow. Here's what that flow delivers.
Generic Descriptors vs Custom Branded
The cost of confusion vs the value of clarity
Generic Descriptor
Custom Descriptor
Impact
Statement Descriptor Questions
Answers to what buyers ask before turning this on
It's the short line of text that identifies a charge on your customer's credit card statement. By default it's often a generic processor code like STRIPE*A29FK3LS9. 1Capture replaces it with your brand and plan name so the charge is recognizable at a glance.
Make Your Brand Unforgettable
Put your name on every statement, cut billing confusion, and stop disputes before they start. Start free, connect Stripe, and set your descriptor in about 5 minutes.
No credit card required