Privacy-First Platform

Privacy Policy
Your Data, Your Control

We protect your privacy like we protect your revenue: with enterprise-grade security, complete transparency, and your full control over your data.

Last updated: January 15, 2024

Privacy by Design

Built with privacy as a core principle

Encryption Everywhere

AES-256 at rest, TLS 1.3 in transit

Full Transparency

Clear data usage and sharing policies

Your Control

Access, export, or delete your data anytime

What Information We Collect

Account Information

Email address, company name, billing information, and contact details when you create an account.

Usage Data

How you interact with 1Capture, including trial conversion metrics, payment capture data, and feature usage.

Technical Information

IP address, browser type, device information, and cookies for security and optimization purposes.

Stripe Integration Data

Payment processing information handled securely through Stripe. We never store card numbers.

How We Use Your Information

Service Delivery

To provide trial conversion optimization, analytics, and payment processing services.

Performance Optimization

GPT-5 uses anonymized data patterns to improve conversion rates and user experience.

Communication

To send service updates, support responses, and performance reports (you can opt out).

Security & Fraud Prevention

To protect your account and prevent unauthorized access or fraudulent activity.

Information Sharing & Disclosure

We Do NOT Sell Your Data

Your information is never sold, rented, or shared with third parties for marketing purposes.

Service Providers

We share data with trusted partners like Stripe (payments) and AWS (hosting) under strict privacy agreements.

Legal Requirements

We may disclose information if required by law, court order, or to protect our rights and safety.

Business Transfers

In case of merger or acquisition, your data would transfer under the same privacy protections.

Data Security & Protection

Encryption Everywhere

AES-256 encryption at rest and TLS 1.3 for all data transmission. Enterprise-grade security standards.

Access Controls

Multi-factor authentication, role-based access, and principle of least privilege for all team members.

Regular Security Audits

Quarterly penetration testing and continuous monitoring for threats and vulnerabilities.

Payment Security

All payment data handled by Stripe (PCI DSS Level 1). We never store or process card information.

Your Privacy Rights

Access Your Data

Request a copy of all personal data we have about you in a portable format.

Correct Inaccuracies

Update or correct any personal information that is inaccurate or incomplete.

Delete Your Data

Request deletion of your personal data (with some legal exceptions for business records).

Data Portability

Export your data in standard formats (JSON, CSV) for use with other services.

Opt-Out Communications

Unsubscribe from marketing emails while maintaining essential service communications.

Cookies & Tracking

Essential Cookies

Required for login, security, and basic functionality. Cannot be disabled.

Analytics Cookies

Help us understand how you use 1Capture to improve the service. Can be disabled in settings.

Optimization Cookies

Used by GPT-5 to personalize and optimize your trial conversion experience.

Third-Party Cookies

Stripe (payments), Google Analytics (optional), and other integrations you choose to enable.

International Data Transfers

Data Residency

Primary data storage in US-based AWS data centers with optional EU residency for enterprise customers.

Transfer Safeguards

All international transfers protected by Standard Contractual Clauses and adequacy decisions.

GDPR Compliance

Full compliance with EU General Data Protection Regulation including data subject rights.

Regional Controls

Enterprise customers can specify geographic restrictions for data processing and storage.

Data Retention & Deletion

Account Data

Retained while your account is active plus 90 days after cancellation for support purposes.

Analytics Data

Conversion and usage analytics retained for 2 years for optimization and reporting.

Payment Data

Handled by Stripe per their retention policies. We don't store payment information.

Automatic Deletion

All personal data automatically deleted after retention periods unless legally required to maintain.

Contact Our Privacy Team

Data Protection Officer

For privacy questions, data requests, or concerns: privacy@1capture.io

General Privacy Questions

Our support team can help with privacy settings and data controls: success@1capture.io

Legal Privacy Matters

For legal privacy concerns or compliance questions: legal@1capture.io

Response Time

We respond to all privacy requests within 30 days, typically much faster.

Your Privacy Controls

Take control of your data with simple, clear privacy management tools

Export Your Data

Download all your data in standard formats

Request Export

Privacy Settings

Control data collection and usage preferences

Manage Settings

Delete Your Data

Request complete data deletion

Request Deletion

Privacy Questions or Concerns?

Our privacy team is here to help with any questions about data protection, your rights, or our privacy practices.

Data Protection Officer

Privacy requests, data rights, compliance questions

Contact DPO

General Support

Account settings, privacy controls, general questions

Contact Support

Privacy-Protected Revenue Growth

Join VoiceDrop and hundreds of privacy-conscious SaaS companies achieving 375% revenue growth with complete data protection.

GDPR compliant
Enterprise encryption
Your data, your control