Privacy Protection

Your Privacy,
Our Priority

We're committed to protecting your privacy with the same level of security and transparency that helped VoiceDrop achieve 98% fewer payment failures. Clear policies, strong protection, your control.

Privacy Policy Summary

Last updated: January 15, 2024

Effective Date
January 15, 2024

We Protect

Enterprise‑grade security with encryption everywhere

You Control

Access, update, or delete your data anytime

We're Transparent

Clear policies written in plain language

Complete Privacy Details

Everything you need to know about how we handle your information

What Information We Collect

Account Information

Email address, company name, billing information, and contact details when you create an account.

Usage Data

How you interact with 1Capture, including trial conversion metrics, payment capture data, and feature usage.

Technical Information

IP address, browser type, device information, and cookies for security and optimization purposes.

Stripe Integration Data

Payment processing information handled securely through Stripe. We never store card numbers.

How We Use Your Information

Service Delivery

To provide trial conversion optimization, payment capture, and analytics as described in our platform.

Performance Analysis

To analyze conversion rates, optimize AI algorithms, and improve platform effectiveness like we did for VoiceDrop.

Communication

To send important updates, security alerts, and optional marketing communications about revenue optimization.

Legal & Privacy

To comply with legal obligations, prevent fraud, and protect the security of our platform.

How We Share Information

Service Providers

With trusted partners like Stripe for payment processing, AWS for hosting, and analytics providers under strict contracts.

Legal Requirements

When required by law, court order, or to protect our rights and the safety of our users.

Business Transfers

In connection with any merger, acquisition, or sale of assets, with advance notice to affected users.

Never Sold

We never sell your personal information to third parties for marketing purposes.

How We Protect Your Data

Enterprise Encryption

All data encrypted in transit and at rest using AES-256 encryption and TLS 1.3 protocols.

Access Controls

Strict role-based access controls, multi-factor authentication, and regular security audits.

Security & Privacy Practices

Encryption at rest and in transit, privacy‑first data handling, and clear deletion processes.

Regular Monitoring

24/7 security monitoring, vulnerability scanning, and incident response procedures.

Your Privacy Rights

Access & Portability

Request a copy of your personal data in a commonly used, machine-readable format.

Correction & Updates

Correct inaccurate information or update your account details at any time through your dashboard.

Deletion Rights

Request deletion of your personal data, subject to legal and business requirements.

Opt-Out Options

Unsubscribe from marketing communications while maintaining essential service notifications.

Data Retention

Active Accounts

We retain your data while your account is active and as needed to provide services.

Deleted Accounts

Personal data deleted within 90 days of account closure, except as required by law.

Analytics Data

Aggregated, anonymized analytics data may be retained longer for product improvement.

Legal Requirements

Some data retained longer to comply with legal, tax, or regulatory requirements.

Manage Your Privacy Settings

Take control of your personal information with these quick actions

Download Your Data

Get a copy of all your personal information

Request Export

Update Preferences

Manage your communication and privacy settings

Manage Settings

Delete Account

Permanently remove your account and data

Contact Support

Questions About Your Privacy?

Our privacy team is here to help. Contact us with any questions about this policy or how we handle your personal information.

Privacy Officer: privacy@1capture.co
Data Protection: dpo@1capture.co
General Inquiries: hello@1capture.co

Trusted by companies worldwide with enterprise-grade security

Encryption Everywhere
Payments via Stripe
Privacy‑First
99.9% Uptime