Privacy Policy
Your Data, Your Control
We protect your privacy like we protect your revenue: with enterprise-grade security, complete transparency, and your full control over your data.
Privacy by Design
Built with privacy as a core principle
Encryption Everywhere
AES-256 at rest, TLS 1.3 in transit
Full Transparency
Clear data usage and sharing policies
Your Control
Access, export, or delete your data anytime
What Information We Collect
Account Information
Email address, company name, billing information, and contact details when you create an account.
Usage Data
How you interact with 1Capture, including trial conversion metrics, payment capture data, and feature usage.
Technical Information
IP address, browser type, device information, and cookies for security and optimization purposes.
Stripe Integration Data
Payment processing information handled securely through Stripe. We never store card numbers.
How We Use Your Information
Service Delivery
To provide trial conversion optimization, analytics, and payment processing services.
Performance Optimization
GPT-5 uses anonymized data patterns to improve conversion rates and user experience.
Communication
To send service updates, support responses, and performance reports (you can opt out).
Security & Fraud Prevention
To protect your account and prevent unauthorized access or fraudulent activity.
Information Sharing & Disclosure
We Do NOT Sell Your Data
Your information is never sold, rented, or shared with third parties for marketing purposes.
Service Providers
We share data with trusted partners like Stripe (payments) and AWS (hosting) under strict privacy agreements.
Legal Requirements
We may disclose information if required by law, court order, or to protect our rights and safety.
Business Transfers
In case of merger or acquisition, your data would transfer under the same privacy protections.
Data Security & Protection
Encryption Everywhere
AES-256 encryption at rest and TLS 1.3 for all data transmission. Enterprise-grade security standards.
Access Controls
Multi-factor authentication, role-based access, and principle of least privilege for all team members.
Regular Security Audits
Quarterly penetration testing and continuous monitoring for threats and vulnerabilities.
Payment Security
All payment data handled by Stripe (PCI DSS Level 1). We never store or process card information.
Your Privacy Rights
Access Your Data
Request a copy of all personal data we have about you in a portable format.
Correct Inaccuracies
Update or correct any personal information that is inaccurate or incomplete.
Delete Your Data
Request deletion of your personal data (with some legal exceptions for business records).
Data Portability
Export your data in standard formats (JSON, CSV) for use with other services.
Opt-Out Communications
Unsubscribe from marketing emails while maintaining essential service communications.
Cookies & Tracking
Essential Cookies
Required for login, security, and basic functionality. Cannot be disabled.
Analytics Cookies
Help us understand how you use 1Capture to improve the service. Can be disabled in settings.
Optimization Cookies
Used by GPT-5 to personalize and optimize your trial conversion experience.
Third-Party Cookies
Stripe (payments), Google Analytics (optional), and other integrations you choose to enable.
International Data Transfers
Data Residency
Primary data storage in US-based AWS data centers with optional EU residency for enterprise customers.
Transfer Safeguards
All international transfers protected by Standard Contractual Clauses and adequacy decisions.
GDPR Compliance
Full compliance with EU General Data Protection Regulation including data subject rights.
Regional Controls
Enterprise customers can specify geographic restrictions for data processing and storage.
Data Retention & Deletion
Account Data
Retained while your account is active plus 90 days after cancellation for support purposes.
Analytics Data
Conversion and usage analytics retained for 2 years for optimization and reporting.
Payment Data
Handled by Stripe per their retention policies. We don't store payment information.
Automatic Deletion
All personal data automatically deleted after retention periods unless legally required to maintain.
Contact Our Privacy Team
Data Protection Officer
For privacy questions, data requests, or concerns: privacy@1capture.io
General Privacy Questions
Our support team can help with privacy settings and data controls: success@1capture.io
Legal Privacy Matters
For legal privacy concerns or compliance questions: legal@1capture.io
Response Time
We respond to all privacy requests within 30 days, typically much faster.
Your Privacy Controls
Take control of your data with simple, clear privacy management tools
Privacy Questions or Concerns?
Our privacy team is here to help with any questions about data protection, your rights, or our privacy practices.
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