Never Lose a Customer
to a Declined Card
Your customers add an optional backup card. When their primary card fails, 1Capture instantly retries the charge on the backup. No dunning emails, no interruption, no lost account.
No credit card required • Free forever under $10K MRR
Works with the toolsyou already use
How Automatic Failover Works
Seamless payment recovery without customer intervention
Customer Adds a Backup Card
An optional second card, added during signup or any time in account settings
A Charge Fails
The primary card is expired, declined, or short on funds
1Capture Retries Instantly
The same charge runs on the backup card automatically, no manual work
Payment Goes Through
The backup covers the charge, the customer is notified, and service never stops
Customer Adds a Backup Card
An optional second card, added during signup or any time in account settings
A Charge Fails
The primary card is expired, declined, or short on funds
1Capture Retries Instantly
The same charge runs on the backup card automatically, no manual work
Payment Goes Through
The backup covers the charge, the customer is notified, and service never stops
Common Payment Failures Handled Instantly
What each failure looks like with and without a backup card on file
Expired Card
Cards expire and customers rarely update them in time
Without Backup Card
With Backup Card
Insufficient Funds
The charge lands at the wrong moment for the customer's balance
Without Backup Card
With Backup Card
Card Declined
Banks decline subscription charges for dozens of reasons
Without Backup Card
With Backup Card
Lost or Stolen Card
The card on file was cancelled and replaced by the bank
Without Backup Card
With Backup Card
Why Backup Cards Are
Essential for Revenue Protection
Protect revenue and customer relationships with automatic failover
A Second Chance on Every Failed Charge
With one card on file, a failed charge is the end of the road. With a backup on file, every failure gets an instant, automatic retry before you lose anything.
Attack Involuntary Churn
A large share of churn is not a decision, it is a payment that failed while nobody was looking. A backup card removes the single point of failure behind it.
Zero Customer Friction
The retry happens behind the scenes and the customer simply gets a notification. No suspended account, no re-signup, no awkward dunning emails as the first resort.
Fully Automatic Failover
No support tickets, no chasing, no spreadsheet of failed renewals. The backup card is tried the moment the primary fails, and the customer is updated gracefully.
What Failed Charges Cost You
Your numbers, your math: see the revenue your failed charges put at risk. Every one of them is a charge a backup card can retry instantly.
The 1Capture Track Record
Platform-wide numbers from real 1Capture customers, not projections
Single Card vs Backup Payment Methods
Why redundancy means revenue protection
Traditional Approach
Protection
Impact
Backup Payment Method Questions
Honest answers to what buyers ask before turning this on
Your customer adds an optional second card during signup or later from their account settings. If a charge on the primary card fails because it expired, was declined, or lacked funds, 1Capture instantly retries the same charge on the backup card and notifies the customer. When the retry succeeds, service continues without interruption.
Stop Losing Customers to Failed Charges
Give every charge a second chance. When a primary card fails, the backup is charged instantly and your customer keeps uninterrupted service.
No credit card required