BACKUP PAYMENT METHODS
Never Lose a Customer
to a Declined Card
Auto-retry failed payments with backup cards 85% recovery rate. Eliminate involuntary churn, protect revenue, zero customer friction.

How Automatic Failover Works

Seamless payment recovery without customer intervention

Customer Adds Backup Card

Optional backup payment method added during signup or account settings

Primary Payment Fails

Card declined, expired, or insufficient funds at renewal

Automatic Backup Retry

System instantly retries with backup card - no manual intervention

Payment Succeeds

Customer retained, revenue protected, zero friction

Common Payment Failures Solved Instantly

See how backup cards rescue every type of payment failure

Expired Card

35% of failures of all payment failures

90% Recovery Rate

Without Backup Card

1
Service suspended
2
Manual email
3
Lost customer
Outcome: CUSTOMER LOST
Lost revenue + Support time + Bad experience

With Backup Card

1
Backup card charged
2
Email notification
3
Happy customer
Outcome: HAPPY CUSTOMER
Revenue protected + Zero friction + Happy customer

Insufficient Funds

30% of failures of all payment failures

85% Recovery Rate

Without Backup Card

1
Payment fails
2
Dunning emails
3
Churn likely
Outcome: CUSTOMER LOST
Lost revenue + Support time + Bad experience

With Backup Card

1
Backup card succeeds
2
No interruption
Outcome: HAPPY CUSTOMER
Revenue protected + Zero friction + Happy customer

Card Declined

25% of failures of all payment failures

80% Recovery Rate

Without Backup Card

1
Failed charge
2
Support ticket
3
Manual recovery
Outcome: CUSTOMER LOST
Lost revenue + Support time + Bad experience

With Backup Card

1
Instant backup retry
2
Automated success
Outcome: HAPPY CUSTOMER
Revenue protected + Zero friction + Happy customer

Lost/Stolen Card

10% of failures of all payment failures

95% Recovery Rate

Without Backup Card

1
Account suspended
2
Customer churns
Outcome: CUSTOMER LOST
Lost revenue + Support time + Bad experience

With Backup Card

1
Seamless switch
2
Zero downtime
Outcome: HAPPY CUSTOMER
Revenue protected + Zero friction + Happy customer

Why Backup Cards Are
Essential for Revenue Protection

Protect revenue and customer relationships with automatic failover

85% Recovery Rate on Failed Charges

When primary cards fail, backup cards succeed 85% of the time. Turn involuntary churn into retained revenue automatically.

Reduce Involuntary Churn to Near Zero

Most churn isn't intentional - it's failed payments. Backup cards eliminate this silent revenue killer completely.

Zero Customer Friction

Customers don't even know their primary card failed. Seamless payment processing maintains uninterrupted service.

Automatic Payment Method Failover

Smart retry logic tries backup card immediately, sends notification, and updates customer gracefully.

Calculate Your Savings

See how much MRR you could save with backup payment methods

Current Situation vs With 1Capture Backup Cards

Without Backup Cards
Monthly Failed Payments75
Lost MRR$7,425
Customer Churn15%
With 1CaptureBackup Cards
Payments Recovered64
MRR Protected$6,336
Churn Reduced To2-3%
Annual Revenue Saved
$76,032
Plus reduced churn rate & improved customer satisfaction

Real Results from Backup Cards

Typical metrics from companies using backup payment methods

85%
Recovery Rate
Failed primary charges recovered
2-3%
Involuntary Churn
Down from 15-20% industry avg
$18K+
Avg Monthly MRR Saved
For typical SaaS business
< 1 sec
Failover Time
Instant automatic retry

Single Card vs Backup Payment Methods

Why redundancy means revenue protection

Traditional Approach

1Capture

Protection

Impact

Single payment method
Primary + backup cards
85% more recoveries
15-20% involuntary churn
2-3% involuntary churn
85% churn reduction
Manual card update process
Automatic failover retry
Instant recovery
Lost customer forever
Customer retained seamlessly
Lifetime value preserved

Eliminate Involuntary Churn Forever

Join hundreds of SaaS companies using backup payment methods to recover 85% of failed charges and reduce involuntary churn to near zero.

85% recovery rate
Instant failover
Zero friction